Customer Service

ANSWERS TO YOUR QUESTIONS

Conditions of sales

The present General Sales Conditions (GSC) govern the sale of all products presented on the website "sports-depoque.com" by the company SPORTS D’EPOQUE. By reason thereof the fact that a legal or natural person places an order on this website implies full and entire acceptance of these General Terms and Conditions of Sale.

The parties agree that their relations will be exclusively governed by this contract, excluding any other condition.

Any order duly confirmed on the website "sports-depoque.com" implies total acceptance with no exceptions to these general conditions of sale and, possibly, for particular conditions or specific to one or more products or orders.

Article 1 - Object

The present terms aim to define the sales conditions, the mutual obligations of the parties and the different stages of the ordering process. They will remain in effect until the next modification by the company SPORTS D’EPOQUE.

ARTICLE 2 - ARTICLES AND PRODUCTS

Sports-depoque.com is a website designed to offer the sale of textile articles related to the history of sport. The products sold on this site are in accordance with the regulations in force in France. The articles visible on the website are available while stocks last. Therefore, in no way can sports-depoque.com guarantee to maintain the sale of products over a given period. Any customer's complaint concerning the order or delivery of an unavailable item will be regarded as unfounded.

In this case, sports-depoque.com undertakes to inform, by electronic message or telephone, clients who have passed an order for an article no longer in stock. The products are described and presented with as much accuracy as possible. Nevertheless, if errors or omissions regarding their presentation should occur, sports-depoque.com can under no circumstances be held liable. The product photographs and illustrations supporting the text and the products do not fall within the scope of the contract.

ARTICLE 3 – PRODUCT PRICES AND DELIVERIES

Product prices are indicated in Euros and include all taxes. Delivery costs are indicated separately. Orders are delivered by the Post or by courier with a flat fee for postage and packaging. Transport risks are borne by the customer as soon as the order leaves the warehouse. The client must inspect the delivered product and packaging and report any errors immediately to SPORTS D'EPOQUE, if necessary.

The VAT included is the French VAT at the applicable rate for the products concerned. If the rate of VAT were to be changed, the change can be passed on to the price of items without the internet user being informed in advance.

Deliveries are made within the indicative timelines found in the article 3.4 as from the date of dispatch, notwithstanding any fortuitous event or force majeure that could delay the delivery independently of the will and diligence of sports-depoque.com.

SPORTS D’EPOQUE will commit to do its best to send orders in a maximum of 30 days to the address indicated by the client when ordering, under the express condition that the product is in stock ; in this case the client will be informed by email or telephone.

For information and depending on the country here are the delivery times :
Europe : colissimo delivered in 7 working days.
Hors Europe : colissimo, delivered in 10 to 15 working days.

These delivery times are for information only and any possible delay in delivery cannot give cause for damages, deduction or cancellation of the order by the Client.
Delivery charges can be modified at any moment by SPORTS D’EPOQUE.

The right of withdrawal and exchange.
If a client wishes to withdraw an order or change an order, they have 14 days to inform SPORTS D’EPOQUE at the following email address: contact@sports-depoque.com specifying the reason for the request. After reviewing the demand, the client will receive a confirmation email indicating the procedure to follow to be reimbursed if necessary. The product(s) must be returned in the original packaging and in perfect condition to the following address:

SPORTS D'EPOQUE
26 rue Ampère
78100 Saint Germain en Laye, France

ARTICLE 4 DATA PROCESSING AND LIBERTIES

When processing an order, personal client data is collected. In accordance with the laws n°78-17 of 6 January 1978 and n°2004-801 of 7 August 2004, the client has right of access and rectification at any time concerning his/her data.

ARTICLE 5 - RESPONSABILITY

PFor all stages of access to the site, the ordering process, delivery, client service or delivery services, sports-depoque.com only has the obligation of means.

Therefore, the responsibility of sports-depoque.com cannot be held liable for any harm inherent in using the Internet and is totally outside the diligence and precautions taken by sports-depoque.com. In particular, any perturbation in the delivery of services or any external intrusion or presence of computer viruses can not engage the responsibility of sports-depoque.com.

Equally, any event deemed to fall under force majeure, in regard of the jurisprudence of French Court of Cassation, totally exempts sports-depoque.com from all responsibility.

ARTICLE 6 – INTELLECTUAL PROPERTY AND COMPETITION

All elements of the website sports-depoque.com, including pictures, designs, logos, and other materials) and the underlying technology are protected by copyright trademark or registered trademark.
They are the exclusive property of sports-depoque.com or its partners. The user who has a personal Internet site and wishes to place, for personal use, on its website a direct link to the homepage sports-depoque.com, can only do so with the explicit authorisation in advance from sports-depoque.com.

In any case, any link, even tacitly authorized, must be removed at the request of sports-depoque.com.

ARTICLE 7 – LITIGATIONS AND APPLICABLE LAW

The language of these general terms and sales conditions is French.
Each party may commence useful proceedings, authority being attributed expressly to jurisdiction in the town of Versailles. All purchases and sales as well as these general terms and sales conditions, that are referred, will be subject to French law.

ARTICLE 8 – INTERNET HOSTING

The website sports-depoque.com is hosted in France

For all contact: contact@sports-depoque.com

Continue shopping Compare

has been added to your wishlist.

Continue shopping My wishlists